"How
to Network and
Back Sell"
by Gerry Rose, Integrity Networking Solutions, Business Consultant
You have been
invited to a networking event. Maybe it is an evening mixer, or a
breakfast meeting at the local chamber of commerce. On the other
hand, possibly you attend a street faire with vendors who are your
target market. What are the steps to turn casual meetings into
customers? Or what about strategic alliances? Understanding the
principle steps to “Back Selling” is the key.
Very simply,
Back Selling is the art of selling to someone who wants to sell
you on his or her product or service. If done gracefully, this
method can be an affordable way to find strategic alliances and
new prospects. You must use finesse, however, to be successful.
The most important thing is not to upset your potential customer
or alliance.
The finesse
comes into play when we understand the circumstances. You are at
an event. Members of the host organization paid for a display
table at the event. Members, paying their way into the event, are
interested in socializing, meeting strategic alliances, or finding
prospects. This is your first time attending this event with this
group of people. Proceed with caution.
The members or
vendors have paid for booth space or membership. Often we are
guests. Respect their reason for being there. Their reason for
being there is to sell their product or service. When approaching
them be sure to ask an open-ended question that gives the vendors
an unending opportunity to explain why they are attend this
event. A question such as, "How can you help me with your product
or service?" Be courteous. Listen with the intent of becoming a
strategic alliance. Figure out how you and your company can help
this vendor. At the same time, understand how they might help
you. Stop short of going into any detail as to how they might
help you at the event. This is a very important point. Often I
find people in this situation attempting to sell. Sometimes they
try to setup a strategic alliance at the event. This is the wrong
time and place to do either. The purpose of this interaction is
to find out if you might be able to help them and start to develop
a business relationship. The next and final step of this phase is
to agree to follow up by telephone in the next few days. Be sure
to take a business card with all the needed contact information.
You might also ask when would be a good time to contact them by
telephone. Thank them for their time. Reassure them that you
will call soon.
Call within the
next 48 to 72 hours. Remind the vendor of meeting them at the
event. Also, remind them of your desire to help them. You are
looking to align yourself with them to help them grow their
business. Set a time and place to meet for lunch or coffee. Let
them know how much time you need to show them what you offer.
Find out from them how long they need to show you their offer.
Make it clear that this is not a sales call. Be clear that you
are not trying to sell them on anything other than helping them
grow their business. Let them know you will take only 10 minutes
of their time. Keep you word, 10 minutes.
When meeting,
allow your new associate the opportunity first to explain their
product or service. They should also give you the opportunity to
explain what you do. If there is a fit, decide to meet again.
The next meeting will allow you to explore ways to help each of
you grow your businesses.