Let
Go to Truly Grow
by Lisa Marie Platske
When I worked for the United States Customs Service
in Newark, New Jersey, my area director and mentor,
Ms. Kathleen M. Haage-Gaynor, shared countless words
of wisdom with me. One of our conversations in
particular stands out as the one that revolutionized
the way I saw myself and my own pursuit of
excellence. I had enrolled in a leadership
development program and part of the curriculum
involved a 360 assessment in which I asked my
co-workers to rate my level of management skills
within 8 core areas for approximately 120
statements. The phrases they were invited to assess
included statements such as “Negotiates
persuasively” or “Inspires people to excel” and were
placed next to a scale ranging from 1-5.
I
could not believe my eyes when I received the
results. My peers, subordinates, and immediate
supervisor had evaluated my skills and abilities as
“above average”, giving me glowing marks while my
mentor (who had given me numerous “special”
assignments) marked the boxes reflecting “average”
and, occasionally, “needs improvement”. It took me
two weeks to calm myself down enough to discuss the
assessment.
When we met, I explained that I was disappointed
about the marks she had given me and wanted to
better understand why she hadn’t rated me higher.
(Looking back, I can see why she said I “needed
improvement” for the statement “Expresses
disagreement tactfully and sensitively”— I didn’t
know what emotional intelligence was at that
point.) Her answer was simple and powerful: “You’re
not perfect, Lisa, and it’s something you should
never forget. Individuals who achieve much are
continually learning, growing, and striving to be
better than they were yesterday. Use my comments to
give yourself direction and study the skills you
need to improve to ensure that you will excel in
work and in life.”
I
was embarrassed by my pride and in awe of this woman
and her sage advice. To this day, I live the lesson
she taught me—remaining open to learn from others,
spending time and money on my personal and
professional development, and sharing these words of
wisdom when an opportunity arises.
This personal experience was the beginning of my
“Let Go to Truly Grow” motto for success. Moving
forward in life requires a continual evaluation of
goals and plans and time set apart to honestly
assess whether our actions are still moving us
toward them. Ms. Haage’s feedback shed light on an
area that is too often forgotten. Plans for
excellence typically start with writing down
meaningful goals and then focus on how to implement
a plan of action, incorporating details through
visualization. Rarely, however, do leaders spend
time evaluating their decisions.
When
I founded Upside Thinking, Inc., I was determined to
build an organization that would help others find
more happiness, success, and meaning in their lives
through individual development and understanding the
power of possibilities. “Upside” is not
interchangeable with the word “positive”, and upside
thinking goes beyond thinking positively—it involves
seeing the possibilities in every circumstance and
making the best possible choices in business and in
life. In empowering others to do this, I help them
understand that excellence is a journey, not a
destination. Most people already know that working
more hours doesn’t guarantee happiness, success, and
meaning. What they don’t know is that upside
thinking does.
So, when and how does one evaluate a decision?
First, evaluation is an ongoing process, not
something you schedule every Tuesday at 2:30 p.m.
Because every decision we make leads to
discovery—discovering more about ourselves and our
wants, needs, and desires—evaluation must be treated
like breathing and become a part of who we are. For
example, in addition to daily assessments, I take
three weeks off every year just to evaluate my goals
for my personal development, my marriage, and my
company.
Second, evaluation is not a solo venture. A doctor
doesn’t give himself check-ups anymore than a good
coach can coach himself. I encourage you to enlist
the help of others. We all need more than one
person to provide us with fresh perspectives and
keep us on course. I can’t tell you how many times
I hear the question, “How do I find someone willing
to help me?” The answer is simple. Just ask.
Remember, it’s all about the upside journey. Many
blessings on your path to amazing and outrageous
success!